Your privacy is important to us and we want with this privacy policy inform you how we collect and use your personal information. You can read Infomanta Ltd privacy policy below:
1. General
This privacy policy describes how Infomanta Ltd collects and uses personal information on our websites and with our software and services. This privacy policy applies to both private individuals and corporate customers.
You should always feel confidence when you submit your personal information to us. We want with this privacy policy inform how we ensure that your personal information is processed in accordance with applicable law.
2. GDPR
Infomanta Ltd is located in Israel but all processing of personal data is undertaken in accordance with EU's general data protection regulation (GDPR).
3. Controller
Infomanta Ltd is the controller when personal information is being processed. It is Infomant's responsibility that all personal data is processed in accordance with applicable law.
4. When do we process personal information?
Infomanta Ltd collects and records personal information about you when you:
a) buy a product or service from us
b) contact us for support on a product or service that you have bought or plan to buy
c) sign up for one of our newsletters
d) register you when you download and install an evaluation version of any of our software
e) register you when you download and install a software from us that was bought through a re-seller
f) uses a feature in a program that requires certain personal information (e.g. your e-mail address) to function
5. What personal data about you do we handle?
5.1 - When buying
If you buy a product or service from us, we will save and register the following personal information:
5.1.1 - If you are a business customer:
- the name of the company
- buyer or user's first and last name
- the company's, buyer's, or end-user's email address
- a billing address for invoice payments or credit card information * if the payment is made via a credit card
- a shipping address if specified
- company's or end-user's phone number if specified
5.1.2 - If you are a private customer:
- your first name and last name
- your email address
- a billing address for invoice payments or credit card information * if the payment is made via a credit card
- a shipping address if specified
- your phone number if you have entered it
*) Only name and address details are registered. Never card number etc.
5.2 - At support
If you contact us because you need support on any of our products we will save and register your company name (if you belong to a company), your personal name and your or your company's e-mail address. Alternatively, your phone number.
5.3 - When subscribing to newsletters
If you sign up for one of our newsletters, we will save and register the email address and name you provided. We will send you newsletters only as long as you want. At the bottom of each newsletter issue there is an unsubscribe link that you can click on to unsubscribe the newsletter.
5.4 - When registering an evaluation version
If you register when you download and install an evaluation version of any of our programs, we will save and register the email address and name that you provide. And optionally, a company name and country, if you have specified also this data.
Registration of personal data is optional. You can also download and evaluate the software without any registration.
5.5 - When registering a purchased license
Some of our programs require a user registration before use. Registration takes place during installation. We use this information to verify that the number of installed licenses corresponds to the number of purchased licenses. As a minimum, we collect e-mail address and personal name.
5.6 - When using some functions in our programs
Some functions in our programs require us to register an email address belonging to and controlled by you. In some cases, a company name or personal name is also required.
6. Why do we process data about you?
Infomanta Ltd processes your personal information for various purposes, but mainly for these purposes:
a) to fulfill our obligations to you as a customer, such as the execution of purchase, invoicing and delivery
b) to provide you with effective support
c) to send you information about new software versions and updates, etc.
d) to send you tips on related articles, blog posts, etc.
e) it is required for technical reasons or for security reasons
f) to comply with applicable legislation, such as accounting laws
7. Do we give personal data about you to others?
No. Infomanta Ltd never send personal information about you to other companies or authorities. Exception is if current legislation requires us to disclose this information, for example in connection with criminal investigations.
Please note, however, that if you pay for any of our products via third party, for example via PayPal or Payoneer, they will store personal information about you.
8. How long do we save information about you?
Your personal information is stored only as long as there is a need to save them to fulfill the purposes for which the data was collected in accordance with this privacy policy. Infomanta Ltd may save the data for a longer period of time if it is required to comply with legal requirements or to monitor the legal interests of Infomanta Ltd, such as if there is a legal process going on.
9. Where is the personal data processed and stored?
All personal information we have about you is processed and stored in the company storage. The company Infomanta Ltd is located in Israel and the main part of the personal information is processed and stored in Israel. Some personal information may be processed and stored in another country (by using a storage cloud provider)
10. Cookies
Some of Infomanta's websites use cookies in some circumstances. However, no cookies can identify you as a person. They are only used for statistical purposes.
11. The legal basics for our processing of your personal data
11.1
Infomanta Ltd bases the processing of your personal data on a number of legal bases. These are described in this section.
11.2
We process your personal information in order to fulfill an agreement with you as a customer, for example, to execute purchases or to provide you with effective support when contacting us.
11.3
If you requested to receive newsletters from us, you have given your consent that we send you information by email. This applies even if you have not purchased a product from us but only made a newsletter subscription. However, you can terminate any such subscription at any time.
11.4
Part of the processing of personal data we carry out is based on a so-called "legitimate interests". This applies, for example, to the steps we need to take to market our products and services.
11.5
In some cases, Infomanta Ltd may have a legal obligation to process your personal information. This applies, for example, to meet requirements from accounting laws etc.
12. Your rights
12.1
Infomanta Ltd is responsible for that the processing of your personal data is in accordance with applicable legislation.
12.2
Infomanta Ltd will, at your request or on its own initiative, correct, 'anonymize', delete or supplement information that is found to be incorrect, incomplete or misleading.
12.3
You are entitled to request from us:
a) Access to your personal information. This means that you are entitled to request a registry outline of the processing we conduct regarding your personal data. You are also entitled to receive a copy of the personal data that we have on you. You are entitled, once a calendar year, to receive, by written application, a register extract of which personal data are registered about you and the purpose of the treatment. You also have the right to get information on where the data has been retrieved from the data extract if your personal data has not been collected from you.
b) Correction of your personal data. We will at your request correct incorrect or incomplete information that we have about you, if such data is found. We will correct the data as quickly as possible.
c) Deletion of your personal data. This means that you are entitled to request that your personal data be removed if they are no longer necessary for the purpose for which they were collected. However, there may be legal requirements that prevent us from immediately delete your personal data in. For example, because of accounting or tax laws.
13. How to contact us
If you have any questions about our privacy policy or if you want to know what personal information we have about you in our records, you can write to:
Mail:
Infomanta Ltd
Harey Hagilad 9/1
Ramat Gan
Israel
E-mail: